At Druk Chhoethuen Adventure ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book our travel services.

Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Nationality and passport details (when required for travel permits and bookings)
  • Date of birth
  • Emergency contact information
  • Payment and billing information
  • Travel preferences and special requests
  • Any other information you voluntarily provide

How We Use Your Information

We use your information to:

  • Process tour bookings and reservations
  • Arrange visas, permits, accommodations, transportation, and other travel services
  • Respond to inquiries and customer support requests
  • Communicate important updates about your booking
  • Comply with legal and regulatory requirements

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary to provide our services, including:

  • Hotels and accommodation providers
  • Airlines and transportation providers
  • Local guides and tour operators
  • Government authorities for visa and travel permit processing
  • Payment service providers

These parties are required to protect your information and use it only for the purposes for which it was shared.

Payment Information

Payments are processed through secure payment providers. We do not store your complete credit or debit card details on our servers unless required by law or payment processing regulations.

Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and remember your preferences.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our travel services
  • Meet legal, accounting, and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

Children's Privacy

Our services are not intended for children under the age of 13 without parental or guardian consent. We do not knowingly collect personal information from children without appropriate authorization.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Druk Chhoethuen Adventure

Email: drukchhoethuen@gmail.com

Phone: +975 1780 9729

Website: www.drukbhutantravel.com

Office Address: Changlam Plaza | Room No: 403 Changlam Street | Thimphu CBD Post Box:1213 | Thimphu 11001 Kingdom of Bhutan